Privacy Policy

FreyMusic ("we," "us," or "our") operates a marketplace connecting professional musicians, DJs, and audio engineers with clients for live bookings and music lessons. This Privacy Policy describes what data we collect, how we use it, and the choices you have. By creating an account or using FreyMusic, you agree to the practices described here.

1. Information We Collect

Account information: When you register, we collect your name, email address, and a password. Clients also provide a phone number and location to build a profile. Musicians provide a public profile including name, bio, talent type, instruments, genres, experience, hourly rate, location, and links to Instagram and TikTok.

Booking and lesson information: Clients submit event details (event type, date, time, duration, location, budget, and notes) when requesting a booking, and lesson details (instrument, genre, goal, experience level, and preferred schedule) when requesting lessons. We also store messages exchanged between clients and musicians, including any shared file attachments.

Payment information: When you make a purchase (such as booking a musician or buying an event ticket), payment is processed by our payment provider, Base44 Payments. We receive a transaction reference but we do not store your full card or bank account numbers.

Media you upload: Musicians can upload photos, videos, and audio recordings to their profile gallery, and any user with a musician profile can share photos, videos, and audio in the community Feed. You can also attach files to messages. This media is stored on our servers and shown to other users as described below.

Usage data: We log basic information about how you use the app, such as the pages you visit and actions you take, to improve the platform and secure accounts.

2. Device Permissions

FreyMusic requests access to certain device features so you can create and share content. Access is only requested when you choose an action that needs it, and you can always decline. The permissions below are used only to perform the features described.

Camera: Used to take new photos and videos directly within the app. For example, a musician can take a new profile photo or record a video to add to their gallery, and a user can take a photo to include in a community Feed post. The camera is never used to record you in the background or for any purpose other than the content you choose to create.

Microphone: Used to record audio when you create a new audio post or audio track within the app. For example, a musician can record a vocal or instrumental demo to share on their profile or in the Feed. The microphone is only active while you are actively recording and is never used to listen in the background.

Photo Library: Used to select existing photos, videos, and audio files from your device to upload to your musician profile gallery, share in a community Feed post, or attach to a message. For example, you can choose a photo from your library to set as your profile image, or pick an existing video clip to showcase in your gallery. We access only the files you specifically select — we do not scan or copy your entire library.

Permissions can be managed at any time in your device settings. Disabling a permission will not affect the rest of the app; you simply won't be able to use features that require that permission until you re-enable it.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account and profile.
• Connect clients with musicians for bookings and music lessons.
• Process booking requests, lesson requests, and ticket purchases.
• Deliver messages and file attachments between clients and musicians.
• Display musician profiles, ratings, reviews, and community Feed posts.
• Send notifications about your bookings, messages, and account activity.
• Improve our platform, prevent fraud, and comply with our legal obligations.

4. How We Share Your Information

Your profile information, media, reviews, and community posts are visible to other FreyMusic users as part of the service. We share transaction data with our payment processor, Base44 Payments, solely to complete purchases. We do not sell your personal data to third parties. We may disclose information when required by law or to protect the rights and safety of our users.

5. Data Retention

We keep your account information for as long as your account is active. You can delete your own posts and comments at any time. Media you upload remains on your profile until you remove it.

6. Data Security

We use industry-standard security measures to protect your information. Account passwords are never stored in plain text. No method of transmission over the internet is completely secure, but we work to protect your data using appropriate technical and organizational safeguards.

7. Children's Privacy

FreyMusic is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Social and community features are restricted for users under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

8. Your Choices

You can edit your profile information at any time from your dashboard. You control which media you upload and can delete your own posts and comments. You can manage device permissions in your device settings, and you can request account deletion by contacting us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is used, contact us at contact@freymusic.com.